Customer Survey

Hot Melt Help THE HOT MELTS CENTER "Our Customers Stick with Us"
1850 So. Elmhurst Road Mount Prospect, Il 60056 -Glu Guru

Hot Lines 1-800-323-5158 01-847-437-7773(Outside U.S. /Canada) Email Help Line

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Customer Survey

Dear Customer:
We would appreciate your help so that we can provide you with the very best in services. Your response will help us address the areas of performance needing improvement.
Thank you for taking a few moments to give us this report on our performance to you, our customer.
Sincerely,
Hot Melt City
ON-HAND ADHESIVES, INC.
Michael J Cooper, President

1. Telephone Courtesy? Very satisfied Satisfied Unhappy Very Unhappy
2. Quality and speed of our services? Very satisfied Satisfied Unhappy Very unhappy
3. Quality of products? Very satisfied Satisfied Unhappy Very unhappy
4. Was Adhesive Technician helpful? Very satisfied Satisfied Unhappy Very unhappy
5. Accuracy of billing? Very satisfied Satisfied Unhappy Very unhappy
Comments on any of the above:

What do you like best about On-Hand Adhesives, Inc?

What do you like least about On-Hand Adhesives, Inc?

If you could change one thing about On-hand Adhesives, Inc, it's products and services,
what would it be?

In your experience, which manufacturer and distributor does the best job of supporting customers?
Manufacturer Distributor

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Thank You!!